FAQ's
How to care for the shirts?
Care Instructions for T-shirts:
Do not iron directly on your image
Turn shirt inside out
Cold water wash & air dry
Do not bleach or dry clean
What is the time frame for shipping?
What is the time frame for shipping?
Shipping:
Shipping costs vary based on the quantity and weight of the items you select. Due to the current global pandemic, shipping times may be delayed. Sorry for the inconvenience that this causes.
Products will ship within 7-14 business days, due to products being made to order.
Tracking numbers will be on orders once it is shipped out.
We ship with USPS, First Class/USPS Letter Mail: Takes up to 7 business days.
All orders are shipped from Florida.
*Once package has been scanned by delivery service for shipment, all delivery claims and disputes must be handled between buyer and shipping company.*
If during shipping, your package is delayed, lost or damaged because of Mother Nature's bad weather, any other natural disaster, any unpredictable or unpleasant circumstances, we are not responsible for it and will not issue a replacement. We do our best to carefully pack, using protective packages by the shipping carrier or otherwise. Please understand that it is not in our hands and we cannot guarantee a timely delivery or a fully intact package. If the shipping carrier fails to deliver the package on time or delivers package damaged please file all claims with shipping company. First class mail does not carry insurance, as such claims for late, damages or lost mail cannot be filed on those packages.
Returns & Exchanges
There are no refunds or exchanges, but if you are not satisfied with your order please reach out to us @ micheleascreations@gmail.com. If you do happen to receive a damaged or incorrect item please reach out to us within 4 business days.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
How do I place a custom order?
To place a custom order, you can send an email to micheleascreations@gmail.com or visit us on Facebook or Instagram @micheleascreations